Beyond Simple Software for Kitchen Specialists: The Challenge of an Effective Web-to-Store Strategy
A new way to design, sell, and manage custom kitchen projects with the latest industry-specific software for kitchen specialists.
Today, consumers request an average of 5 quotes for a kitchen design project, compared to just 3 in the past (source: IPEA). To stand out, it is crucial for specialists to offer a high-quality customer experience. This involves a suite of solutions tailored for custom kitchen specialists, from the first contact to after-sales support.
The Digitalization of Kitchens: A Strategic Lever to Boost Every Specialist’s Digital Footprint
According to the IPEA & HomeByMe study on furniture consumption, 95% of Europeans expressed a desire to use a 3D configurator or planner to visualize their project. 76% of American consumers are willing to use a configurator or room planner to design their next kitchen. Among those who have already used such tools for kitchen design, two-thirds did so in-store. This highlights the importance of visualization for consumers and the indispensable role of expert guidance.
Meeting Consumer Demand for Personalization While Adapting to the Factory-Assembled Kitchen Market
Embrace the digital transformation of your industry and lead the way by equipping your teams with ergonomic solutions for kitchen specialists, focusing on these three key areas of transformation:
In-Store Traffic
Invest in a transformative web-to-store strategy to meet consumers’ desire for online inspiration and in-store purchases.
Omnichannel Experience
Deliver a seamless journey that maximizes customer satisfaction, allowing them to start their project online and finalize it with an expert in-store.
Industry-Specific Solutions
Highlight the expertise of designers with software tailored to their profession, reducing administrative burdens and becoming their daily assistant.
Technological Innovation in Kitchens Now Rivals Other Industries
Discover how your in-store experts and online customers can personalize, visualize, and manage kitchen projects in 3D.
Combining Omnichannel Journeys with Solutions for Kitchen Specialists Is Possible
- Imagination
- Personalization
- Follow-Up
- Sales
The expert creates the kitchen project or builds upon one the customer has already started online.
The expert adjusts the plan and personalizes every element: layout, cabinets, countertops, materials, finishes, and appliances.
The expert tracks and follows up on each project’s progress using a customer management solution designed for kitchen specialists.
The expert finalizes the order, generates technical documents, and centralizes supplier management within a single software for kitchen specialists.
Why Choose HomeByMe Kitchen Expert Suite as the Solution for Kitchen Specialists?
The global leader in 3D innovation for 45 years
Industry expertise dedicated to factory-assembled kitchens
A proven, resolutely omnichannel journey
A clear, performance-driven product vision
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Dan O'Meara
Sales Expert
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