Bathroom Experience

Connect with consumers at every stage of the bathroom buying journey. Style, configure, visualize and sell everything from shower doors to taps, all in the context of the customer’s home, backed by a personalized, unified buying experience.

Fundamentally, consumers have learned how valuable and engaging the online experience can be, particularly when it comes to researching and planning large projects like bathrooms. When you find an easier way to do things, you don’t go back.

Steve Collinge > HomeByMe Enterprise > Dassault Systemes

Steve Collinge

Managing Director at Insight Retail Group

Global transformation drivers affecting the bathroom industry

Ecommerce > HomeByMe Enterprise > Dassault Systemes

Homeowners are prioritizing more of their renovation budgets on bathrooms than ever before. The average spend on fixtures, fittings and installation has risen by over 60% in the last few years, and bathroom consumers are shopping around, especially online, to get exactly what they want (Source: BMA). Across the entire retail sector, e-commerce continues to gain traction and is now worth more than US$5.2 trillion worldwide. It requires bathroom retailers to step up their online presence and develop winning omnichannel bathroom design and sales strategies. Rather than travelling from showroom to showroom, customers want to explore bathrooms online, picture how they will look in the context of their home and have a clear idea of costs before they come into your store to finalize their purchase.

Get ready to disrupt the market

The future of bathroom retail and e-commerce is here, led by three key developments

Omnichannel solutions

Consumers expect anytime, anywhere shopping experiences, leading to a greater need for omnichannel sales strategies.

Web-to-store strategies

The decision-making process begins online, yet most purchases are finalized in store, putting web-to-store strategies in the spotlight.

Personalized experiences

Full personalization is expected at every stage of the buying journey, from inspiration to purchase.

This is the future of bathroom design and selling

See how bathroom brands and retailers provide their customers with inspiration, 3D visualization tools and planning to envisage themselves in their future home projects, all in the virtual world. In parallel, discover how they track and manage sales performance.

HomeByMe Bathroom Experience supports customers and sales from planning to purchase

Our world-leading, cloud-based solution covers 3D bathroom planning, product and bathroom style configuration, and sales operations management to deliver a truly seamless buying journey.

Guide design within 3D floorplans

Customers design and visualize their dream bathroom in context of a floor map. They adapt the style to their room, in inches or millimeters, and see exactly how everything will look and fit within their space.

Four reasons to choose HomeByMe Bathroom Experience

World leader in 3D innovation for more than 40 years

Strong bathroom expertise and support

Omnichannel buying experience with proven results

Clear product vision and roadmap

HomeByMe Bathroom Experience

Bathroom Experience: a suite of products tailored to the needs of bathroom retailers. Download the flyer now!

Discover more HomeByMe solutions

Our industry expertise covers kitchens, bathrooms, storage, and furniture and decor. Each solution is tailored to the unique requirements of the individual home sector.

Kitchen

Storage

Furniture and Decor

How can DIY retailers deliver a 5-star customer experience?

Every customer interaction counts. Especially now that 95% of consumers read online reviews as part of their buying journey*.
 
Your customers are looking for that 5-star experience to keep them coming back for every new DIY home project. But it only takes one bad interaction to leave them dissatisfied.
 
So what factors contribute to a 5-star rating? And what steps can retailers take to get to the top?

Dan O'Meara > HomeByMe Enterprise > Dassault Systemes

Dan O'Meara

Sales Expert

No matter your business need, I’m here to support you. Get in touch for a quote or a personalized demo.