Empower customers with an omnichannel experience that fits their lifestyle, all while accelerating your sales cycle with sales-ready 3D plans.
As we enter the so-called “new normal”, customers have increasingly become digitally well informed, and their digital expertise has extended into traditionally brick and mortar industries like home and kitchen retail. What does this mean for home and kitchen retail brands that lack a robust online presence? Well, it could result in losses of potential sales due to lack of customer engagement from consumers that demand a 21st century customer experience, online and in store.
So, what must brands that are in desperate need of extending their in-store experience online do, and can they do it fast?
3D planning solutions like HomeByMe for Retailers not only offer a lifelike in-store experience online through 3D design planning technology, but also optimize the experience by empowering customers to drive the design experience. Each customer personalizes their experience based on the dimensions of their home and design choices, completing their new kitchen or home design in as little as ten minutes! Should they choose to consult a designer, customers can engage with one through the planner via online chat or take their design offline for an in store consultation. The entire purchase cycle can be done online or a combination of online and in store, producing an improved customer experience, happier customers, and an accelerated sales process resulting in more sales for retailers. Check out some other benefits below.
- 86% of customers are willing to pay more for the right customer experience
- Customers of experience-driven companies spend 2x more per average order
- Nearly 50% of customers will purchase through a competitor without personalization
- 91% of customers would use a tailored online knowledge base
Integrate our cloud-based solution on your website and in-stores so that customers can easily visualize and plan their dream interiors anytime, anywhere. Empower customers with an omnichannel experience that fits their lifestyle, all while accelerating your sales cycle with sales-ready 3D plans that are accurate and error-free.
Download the one page infographic below to learn more and begin empowering your customers today.
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